Texas Feedback

TX - 3216 Kellway Dr, #100, Carrollton - 5/25/18

I had my car repaired after an accident and one of the parts installed failed, Robert S. and Gabriel R. went above and beyond to warranty the repair and make certain my car was running in tip top shape. Ive been dealing with Robert S. and his crew for a few years now and hes always gone out of his way to be professional and courtious even when he had 80 things going on at once. I would glady recommend Gerber Collision to anyone in need of Prompt Professional Service.

Jason K

TX - 5912 Stone Creek Dr, #130, The Colony - 5/24/18

Chris & Dustin we're great!! We will for sure be be a loyall customer.

Courtney H

TX - 3216 Kellway Dr, #100, Carrollton - 5/21/18

I had work done on my car about 3 years ago. About a week ago, I had a small issue with my car and it just needed a quick weld on the chrome tip of the exhaust. I called up Robert and Priscilla and they helped me out that next Monday! I was in and out in 30 minutes, rather than my dealer who wanted to buy new parts and keep me carless for a week (Not to mention the price for those new parts) for a small cosmetic issue. I appreciate the help!

Alex

TX - 3216 Kellway Dr, #100, Carrollton - 5/21/18

i just want to say what an exceptional job and exceptional employee you have in Robert S., at your Carrollton location. I had a ding to my 2015 BMW. I did not want to submit to insurance, so I self-paid. Robert gave me a GREAT price!! He was so accommodating and friendly and the repairs look wonderful!! I highly recommend Gerber and Robert S.

Kathleen F

TX - 5912 Stone Creek Dr, #130, The Colony - 5/18/18

WOW! I am one satisfied customer!! I received daily updates while my Escape was in your shop, everyone was customer oriented and professional and my Escape is completely repaired and DETAILED! It's cleaner than when I gave it to you. I'm very thankful I chose Gerber, will choose you again in the future and will refer my friends!

Brandi O

TX - 3216 Kellway Dr, #100, Carrollton - 5/17/18

Robert S. and Priscilla S. did an excellent job of communicating with me and of fixing my ford taurus. I would use them again and recommend them to someone else.

tamara and kurt s

TX - 3216 Kellway Dr, #100, Carrollton - 5/15/18

A most pleasant experience during a difficult time. Robert S. gave frequent updates and handled my repair promptly and most professionally. I'll recommend this shop to anyone needing collision repair!

Tom A

TX - 3216 Kellway Dr, #100, Carrollton - 5/9/18

Working with Robert S and Priscilla S was a great experience. My car was done in a very timely manner. It looks like it just came off the show room floor. This is one of the cleanest shops I've ever seen and Robert showing me the step process, eased my mind a lot. The customer service is by far amazing! I will recommend anyone to bring their car here for repairs. Keep up the great work!

Ron V

TX - 5912 Stone Creek Dr, #130, The Colony - 5/9/18

Dustin and the rest of the team at The Colony location did a great job repairing the bumper on my RAM 1500. They kept me updated throughout the repair process and even washed and detailed it for me. I probably spoke to 3 or 4 different employees at this location and every one was polite and courteous. Thanks again.

Evan B

TX - 5912 Stone Creek Dr, #130, The Colony - 5/3/18

My first experience at Gerber was a Great Experience !. The service was great. My service rep Jeffery D kept me up to date on my vehicle progress. He was very helpful and given some discounts in the final bill. Repaired and fixed everything in very short time. Much recommended place !!!

ROBIN V

TX - 3216 Kellway Dr, #100, Carrollton - 4/27/18

Robert S. took care of the repair ,all that needed doing! Good job!

Robbie M

TX - 3216 Kellway Dr, #100, Carrollton - 4/26/18

Gerber was recommended to me for the PDR that my car needed after my 5 year old niece used a rock to draw on my car. I would recommend this place to anyone, no matter the distance I would be more than willing to drive back to this place for any repair needs. The service was amazing and the turn around was much faster than the estimated time. They told me it would be at least a week for my car to be completed and they called me the day after I dropped it off to let me know that it had already been painted and they were just waiting on a few parts to arrive and it was essentially completed in 3-4 days. Will was completely up front and informative with every detail and made sure I knew the updates on my car. GREAT SERVICE!!!! SECOND TO NONE!!!!

Anthony M

TX - 3216 Kellway Dr, #100, Carrollton - 4/25/18

Mr. S makes his clients feel trust and he's very helpful and meticulous in his work ethics.

Michael B

TX - 3216 Kellway Dr, #100, Carrollton - 4/24/18

I walked in and was greeted by Priscilla. She quickly got Robert S. to the front to help me. I scraped my door on a curb and made a good crunching sound, and showed Robert where it was. He said to get it fixed it would only take 10 minutes. Fortunately it only required touch up, and I acknowledge that's why it would only take a few minutes. I'm extremely pleased with the Carrollton Gerber Collision and Glass. People like Priscilla and Robert make what would otherwise be an unpleasant experience very comfortable and stress free. I was a customer of this autobody shop before the Gerber acquisition and am happy that the quality of repairs and people has not diminished. I'll continue being a customer of this shop (though hopefully I don't have to return because that means I'll have wrecked or damaged my car, heh) for a very long time.

CHARLES M

TX - 3216 Kellway Dr, #100, Carrollton - 4/23/18

Robert has been FANTASTIC! I have been completely kept in the loop during the entire process. Robert made sure I understood what was going on and he did a great job setting expectations as to when I should expect the work to be completed.

Allison O