Valrico, FL - 2558 E State Rd 60
FL - 2558 E State Rd 60, Valrico - 6/22/15
Was updated thru each step of the way and work completed very timely!
FL - 2558 E State Rd 60, Valrico - 6/22/15
This was my second experience with Gerber. Started with Frank who gave me the estimate and accepted the car. First there were a few issues due to a lack of communication. But then Fred took over my claim for repairs and assured me that everything would be taken care of in a timely manner. Also went out of his way to right the wrongs. I highly recommend Gerber. My only choice for collision repairs for my BMW's.
FL - 2558 E State Rd 60, Valrico - 6/18/15
Jonathan M. was very helpful and courteous during the whole process. He cleaned and detailed my vehicle as well!!!! My vehicle was actually ready before time estimated. Fred J., the general manager, actually had extra work done to my vehicle at no expense to me. Thanks for such a great experience!!
FL - 2558 E State Rd 60, Valrico - 6/17/15
Very friendly and helpful. Did a great job on the repair. I'm very pleased. Will go back if I need any further repairs.
FL - 2558 E State Rd 60, Valrico - 6/12/15
I found my experience at the Valrico office not to be a trip to hell. The staff was very professional and answered all my questions in a timely manner. A special thanks to Sabrina for taking all my phone calls in a getting me answers immediately. GREAT JOB done by all that had anything to do with my repair job. Thank You!!!!! and be safe.
FL - 2558 E State Rd 60, Valrico - 6/11/15
Rep jonathan M. was very friendly and attentive and showed absolute courtesy and respect. Work was finished as promised and on time.
FL - 2558 E State Rd 60, Valrico - 6/8/15
Frank started the process with a Saturday morning appointment, was courteous and professional. Explained process with insurance, estimates, etc. Felt well taken care of. Returned to drop off vehicle during the week and Jonathan M. took over the process and went into more detail as to time to repair, what would happen if additional damage found beyond the bumper. He advised about rental car agency on premises as well. Jonathan called and sent text message with updates, stayed on top of expectations and I didn't feel I needed to call to track anyone down for status. Picked up vehicle once all additional damages were found and corrected, and they washed the vehicle! Jonathan was a pleasure to deal with and would recommend him and Gerber in Valrico to my friends.
FL - 2558 E State Rd 60, Valrico - 5/15/15
Highly positive experience, especially in a stressful period right after an accident. Fred the manager was great. Sat down with me and provided the best solution, beating out other estimates by a large margin. He also made sure I was aware of their specials further saving me a substantial amount of money. Would definitely recommend to others, and a guaranteed return customer on my end.
FL - 2558 E State Rd 60, Valrico - 5/8/15
My experience with gerber GLASS and COLLISION was excellen t and professional from the time I made my appointment until I was handed the keys to my car today! I was greeted by my Estimator Jonathon M who thoroughly explained the estimating and repair process. I also met with the General Manager Fred J who assured me that the claims process and repair would be done as soon as possible and it was reassuring to speak with both gentlemen. The time they spent with me meant so much. This was my first time in an accident and the professionalism and thoughtfulness of Mr. Mathews is greatly appreciated. I have already told USAA of my positive experience and will recommend gerber!
FL - 2558 E State Rd 60, Valrico - 4/30/15
Overall very pleased with the job done. My Niece even kept saying that I got a new paint job. Thanks again for the repairs. Tony
FL - 2558 E State Rd 60, Valrico - 4/17/15
I must say I got some of the best service that I have ever received in a very long time. Fred and his staff were very professional and sensitive to my time since I was paying for my own repairs. They completed my car in less than two days and she looks good as new. I will definitely share this experience with my family and friends and recommend Gerber Collision & Glass (Valrico) to anyone in need. Thanks Fred and Jeff for all you did to make this process super easy for me. Sincerely, Kim Barnes
FL - 2558 E State Rd 60, Valrico - 4/6/15
Service was expedient and very satisfactory. Employees very friendly. We, if ever we need, will definitely use Gerber again.
FL - 2558 E State Rd 60, Valrico - 3/27/15
Professional service from the first meeting. Jonathan M was extremely professional & courteous. He clearly explained the process, handled all my questions with ease, and left me with a very positive indication that my vehicle would be repaired on time. The quality of the repair service along with numerous text updates of the progress kept my expectations high. The delivery process from review of work through inspection of my vehicle were the best I've experienced. Your Valrico shop is top notch - I'd easily recommend without hesitation Gerber Collision to my friends. Thanks for an great job - on time and in great condition.
FL - 2558 E State Rd 60, Valrico - 3/12/15
On or about 5 March 2015 I dropped off my vehicle to Gerber Collision (Valrico Florida Location) for repair to damages received from another vehicle. As with any person who sustained car damage from an accident, I was upset over the damage to my vehicle, but otherwise happy that I was not seriously injured. The purpose of me writing this statement is to emphatically state what a joy it was to be assisted by Gerber Collision during this process. Most notably I would like to thank Johnathan Mathews, as well as the management staff at Gerber Collision for their outstanding professionalism which turned a potentially troubling time into a positive experience. Jonathan Mathew's attention to detail to me as a customer and overall knowledge of the repair process really eased or eliminated any fears or concerns that I had. Mr. Mathew consistently ... read more
FL - 2558 E State Rd 60, Valrico - 1/26/15
5 stars is a easy decision. Britt H. took great care of me and my car. I would return again if services are needed.
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