Washington Feedback

WA - 1627 E Francis Ave, Spokane - 5/25/16

Randy B. did a great job of setting things up, the office crew was also great to work with, Best wreck I have had! My car looks great and it was done early.

Theresa P

WA - 14201 NE 190 St, Woodinville - 5/20/16

WOW!!! These fellows at this location are the greatest; [Ivan and Gary especially]. Courteous, professional, prompt & competent. My problem and repairs were handled with 5-star satisfaction. Thank your so much.

Michael D

WA - 1627 E Francis Ave, Spokane - 5/20/16

These are very friendly and helpful people. The receptionist was very sweet and helpful with my questions. Randy was very friendly as well. He explained what was needed for my auto body repair and thorough in his explanations. After the repair he explained how the work was completed and the challenges. I will certainly recommend Gerber to my family and friends!!

Karen M

WA - 1970 S Burlington Blvd, Burlington - 5/19/16

I was helped right away when I arrived. Was given a estimate for the job in short order. I was familiar with the manager from when he worked for another company and he provided the same courteous service.

Lee M

WA - 125 SW Everett Mall Way, Everett - 5/12/16

I found Gerber's service to be exceptional. I had backed into my wife's car in the driveway damaging her right front bumper and fender and putting a hole in the left rear bumper on my vehicle. This was not a good day. I first took my wife's car in and because the car was a 2003 I did not want to put any money into it's repair so Gerber pulled out the dent, reattached the bumper, and buffed out the scratches. They did all of this at no cost to me. I next brought in my car for replacing the bumper and paint. The final product was outstanding. They did all of this at a fair price and with a smile. The staff made me feel welcome and they listened to what I wanted to have done. The service was definitely a five star performance from all perspectives and I highly recommend Gerber.

Paul

WA - 1318 W 2nd Ave, Spokane - 5/10/16

They were friendly and very easy to work with and kept us informed of the progress on our pickup. The pickup looked great when they were finished. Couldn't be more pleased.

Erik O

WA - 1700 137th PL NE, Bellevue - 5/8/16

Jsanders was right on time and very professional. Excellent work. Will definitely call Gerber next time I need a glass repair.

Gary H

WA - 1627 E Francis Ave, Spokane - 5/7/16

Every person in the office was courteous and efficient! The job was done within the estimated time. I am pleased with the results. The Gerber staff took some of the pain out of being rear-ended, and made an unpleasant situation much easier to handle.

Jessica B

WA - 1627 E Francis Ave, Spokane - 5/6/16

Randy helped with a window problem. We got right in and got it fixed at a reasonable price..... Will recommend your company based on Randy's great help.

Sophie M

WA - 1627 E Francis Ave, Spokane - 4/29/16

Randy was great! Great customer service. Very informative. Would use again and would recommend!

Gwen M

WA - 1627 E Francis Ave, Spokane - 4/28/16

Randy is a great customer service provider!

Randy S

WA - 1318 W 2nd Ave, Spokane - 4/27/16

In the end, I am very satisfied with my service at Gerber. They seemed to have done a great job and kept me well updated along the way. My biggest frustration was how long it took for the process to start. My car was un-driveable so the tow-truck dropped it on Gerber's lot at about 9am on a Monday morning, and I wasn't contacted or given a quote until Wednesday afternoon. Had I been able to move my car, I would have taken it somewhere else. That being said, once the process finally started moving, there were no problems at all and Jeff was very friendly and helpful.

Cameron W

WA - 1318 W 2nd Ave, Spokane - 4/27/16

Jeff T. was A+++ in customer service. He explained every step of the process fully and kept me updated more than I have ever experienced before. Will fully recommend Gerber to all friends and family from here on due to the quality work and great service received. Thank you Jeff!

Kyle K

WA - 1318 W 2nd Ave, Spokane - 4/26/16

The Best service, fast, very clean, nice work. Special Big Thank you to Jeff T. I would use again your serve when is need. Thank you so mach...

Dmitriy G

WA - 1318 W 2nd Ave, Spokane - 4/26/16

Fast, friendly and complete. They made my 'hit and run' experience better!

Dewey B