Chicago, IL - 3425 N Halsted St
IL - 3425 N Halsted St, Chicago - 4/17/12
Just a quick note to let you know that the service by Peter Desmarais and Cecelia and the work performed on my 1996 Saab 900SE was excellent. My Allstate agent Char Schoenbach initially recommended Gerber; and all I can say is, I'M GLAD SHE DID! KEEP UP THE GOOD WORK!!! I will also be following up with a letter to Char. Thanks again, Patrick Blickenstaff
IL - 3425 N Halsted St, Chicago - 4/11/12
4-11-12 Hi my name is Beaunica Harris and today I drop my toyota highlander off at the Halsted Location this is my first time having repair done to my truck. I went in and was taken care by Cecilia/CSR she has great customer service on the phone and in person. when I arrive at the haslted location I went in and Cecilila ask what was needed I told her just dropping off my truck for repair she made sure I had everything needed from my truck , so then I ask her about the renter car that my insurance had set up but I thought they had hertz but they had another renter service . So me just getting off work and didnt know how I was going to get to Hertz thats when Cecilia/CSR ask me was everthing ok I told her my problem and she not to worry that she would give me a ride to Hertz not knowing they had a location down the street . She made my day ... read more
IL - 3425 N Halsted St, Chicago - 4/5/12
The service repair was done in a timely fashion. Roddis Hopkins was my advisor. He provided me with information. The work that was done on my car was amazing. The final step of washing and cleaning the auto was remarkable. I would certainly reccomend Gerber.
IL - 3425 N Halsted St, Chicago - 4/4/12
Hi Steve, Our Volvo looks great and we appreciate the quality work performed by your staff. Your customer service is outstanding and made our experience very pleasant. Thanks, Joe Corrigan
IL - 3425 N Halsted St, Chicago - 3/31/12
Raul was great!
IL - 3425 N Halsted St, Chicago - 3/8/12
I brought my vehicle in to Gerber Halsted and the work was great. Everyone was very nice up front and easy to deal with. To this day you cannot even tell I had work done.
IL - 3425 N Halsted St, Chicago - 3/7/12
My Farmers Insurance company recommended Gerber Collision & Glass to get repairs done to my 2011 Toyota Corolla , Raul Rodriguez made the entire process painless , i will refer them to friends and family.
IL - 3425 N Halsted St, Chicago - 2/24/12
I just wanted to give feedback for Mia Blume, who went above and beyong her call of duty to help us out. We had a problem with Carfax and she was able to help us with a case that was over 6 years old, This is cutomer service par excellence! Thank you again !
IL - 3425 N Halsted St, Chicago - 2/5/12
No collision involved, but hood of car had been vandalized. Excellent work provided by Gerber (completed January 24). Very courteous - and they did a super job of cleaning the car as well - better than any car wash.
IL - 3425 N Halsted St, Chicago - 2/4/12
We were very happy with the service received. Mia and Pete provided such excellent customer service that they made a stressful situation almost pleasant. If we ever have to have further work done we will return to the same location because of these two individuals. I hope your company will recognize how valuable it is to have employees who have such compassion for their customers like Mia and Pete.
IL - 3425 N Halsted St, Chicago - 1/31/12
"All I can say is WOW! Novemeber 2010, someone rear-ended me on the expressway and that was my first experience with you. I arrived at your place and Raul came out, gave a VERY ACCURATE estimate, and the car was completed on time and on budget. Enterprise Rent-A-Car was equally as co-operative. So when I was rear-ended again in December of 2011, my first (and only thought) was to go to Gerber on Halsted. I called up and was REALLY happy to see Raul was still the "man" there. I brought the car in and again the estimate was exactly what the car repair was! The only thing that was different was that my car was completed in 24 hours instead of the 3 days that was originally estimated. Raul knew that I was paying for the rental "out of pocket" so he said he told the body shop to kinda jump on my car quickly so I ... read more
IL - 3425 N Halsted St, Chicago - 1/14/12
I had some minor collision repair done on my car, but it looks like my car got a facelift! Roddis did a great job keeping me updated on progress and the staff were very courteous and helpful. Great job!!
IL - 3425 N Halsted St, Chicago - 9/21/11
I went to Gerber because I had been there before when a car hit my bumper and their insurance company repaired my car. I got such excellent service there that I decided to go back after someone hit my car. When I arrived I had the front bumper in my car. Someone had ripped it off. The sales person and a mechanic immediately found a way to reattach my bumper so that I could drive the car while they ordered a new bumper and parts for me. Then I was called when my new bumper arrived and they attached and painted it and all of the parts and in only 3 days I went back to pick up my car. The service was excellent and my car lookded great. Everything was explained to me. Also there is a car rental agency on the premisies which made everything so easy for me. I am so pleased. I will definitely go there again if I need their services in the ... read more
IL - 3425 N Halsted St, Chicago - 9/17/11
Excellent service. Friendly people. Chris, the Project Manager, kept me informed on the progress of the repairs in a timely manner.
IL - 3425 N Halsted St, Chicago - 9/17/11
Chris provided great service, updates and overall customer experience
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