Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 12/19/15
I was so much stressed on how to deal with the repair of my vehicle until I met the nicest people of Gerber Collision, thanks to Scott and Kelly for Making the whole process easy for me. I appreciate the updates they gave me, keeps me updated with what's going gonna with my baby Sonata! Thanks Gerber Collision! Definitely recommend this institution!
IL - 6200 Berkshire Dr, Crystal Lake - 12/14/15
Great service.Estimated time of repair was as expected.Also took care of my rental needs. Great work.Extremely pleased.
IL - 6200 Berkshire Dr, Crystal Lake - 12/11/15
CAR WAS REPAIRED IN A SHORTER TIME THAN ORIGINALLY COMMUNICATED. i WAS INFORMED OF THE PROGRESS THROUGHOUT AND MY CAR WAS NOT ONLY REPAIRED BUT CLEANED INSIDE OUT.
IL - 6200 Berkshire Dr, Crystal Lake - 12/10/15
Days earlier than promised and the job was completed on par with the initial quote.
IL - 6200 Berkshire Dr, Crystal Lake - 12/1/15
With one day off out of 12, I was blown away that Gerber was able to complete repairs in less than 8 hours when I was originally told it would be 3-4 days. I still don't know how they did it but the car looks phenomenal, even the inside was detailed when I picked it up. If there were 10 stars to give they definitely earned it!
IL - 6200 Berkshire Dr, Crystal Lake - 11/20/15
Communication on the status of our claim/car repairs was excellent. Felt we were fully informed during the entire process.
IL - 6200 Berkshire Dr, Crystal Lake - 11/17/15
I had great service at Gerber! My car got hit while I was shopping and someone left a big dent in my passenger door- when I dropped off my car at Gerber, Scott B. explained how they would fix it. I got my car back in a day!!! When I picked up my car Carie at the desk was so nice! I really liked the treatment I received!
IL - 6200 Berkshire Dr, Crystal Lake - 11/16/15
I was certainly impressed by the customer service at Gerber, received timely updates on status of repair, in fact repair completed three days in advance. thank you for the great service.
IL - 6200 Berkshire Dr, Crystal Lake - 11/16/15
My collision repairs were completed in a timely manner and the Gerber team were very professional and attentive to my needs. They were very accommodating during the drop off and return of my vehicle as well as scheduling rental car drop off and pick up in line with my appointment for collision repairs.
IL - 6200 Berkshire Dr, Crystal Lake - 11/8/15
The actual charge came in less than the estimate. EVERY individual I spoke with was a pleasure to deal with. Working with Enterprise with Gerber made my life easy. Everything about my experience was positive - my car looks GREAT. My son recommended you and I am truly grateful. I would highly recommend Gerber - I did get another quote which was $300 higher and in comparing the two quotes - they were doing the same thing....... truly al I can say is thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 11/7/15
My wife and I have now used Gerber 3 different times and each time it has been phenomenal. The service is always amazing. I had to go out of state on a business trip and not only did they call me every Tuesday and Thursday with status updates, they held my wife's car locked in the shop until we got back into town even though the service was completed. Fantastic service, we will definitely be coming back with any other needs.
IL - 6200 Berkshire Dr, Crystal Lake - 10/31/15
Scott was great to work with, in our initial consultation, kept us informed with progress on the car, got us a loaner and was always pleasant and easy to reach. Work done was great! I would recommend and/or return to the Crystal Lake Gerber.
IL - 6200 Berkshire Dr, Crystal Lake - 10/24/15
The service was great and the shop did a great job of working with Enterprise so I'd have a rental car while my van was being repaired. I would highly recommend.
IL - 6200 Berkshire Dr, Crystal Lake - 10/20/15
I was very happy with the repair. It was complete as scheduled. The car was clean inside and out. Check in and pick up were very proffesional and customer oriented.
IL - 6200 Berkshire Dr, Crystal Lake - 10/19/15
Gerber Collision and Glass is the most professional shop i have ever dealt with. Each person i dealt with was very courteous and kind. I would use them again.
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