Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 10/16/15
Excellent and faster service ,thank you
IL - 6200 Berkshire Dr, Crystal Lake - 10/15/15
My car looks wonderful and will recommend Gerber to family and friends!
IL - 6200 Berkshire Dr, Crystal Lake - 10/9/15
Great job
IL - 6200 Berkshire Dr, Crystal Lake - 10/7/15
The customer service at Gerber was awesome! They were very polite and considerate. My van was finished a couple days before they estimated and they sent texts daily to update me on the status. I've never had a repair place treat me so nicely. They even buffed out a few scuffs that weren't part of the accident. Thanks Gerber for making it easy! I will return if needed and recommend you to others.
IL - 6200 Berkshire Dr, Crystal Lake - 10/3/15
Prompt, Courteous and Very Professional. Rental Car Promotion very helpful and customer focused Auto Body repair excellent and you cannot even tell where the initial damage was. They stand by their workmanship with Lifetime Guarantee. Young ladies for office admin also very courteous and customer focused. I plan to bring my other auto for minor body dents and paint repair within next 30-60days
IL - 6200 Berkshire Dr, Crystal Lake - 10/1/15
Excellent! Excellent! Excellent! My car looks great!!! I wasn't so sure how my car was going to look with the amount of back end damage but it looks like new. The paint is also a PERFECT match! I even got my car back 8 days earlier than expected. Gerber always gave me updates on the progress of my car. Scott was great to deal with and office staff VERY knowledgeable and friendly. When I dropped my car off for repair my rental was there waiting. The entire experience was exceptional. I highly recommend Gerber for any collision repair.
IL - 6200 Berkshire Dr, Crystal Lake - 10/1/15
What a great team at the Crystal Lake Gerber location! Friendly and knowledgeable. Joe walked me through the process every step of the way and I he made sure I understood what they were going to do to the vehicle, but also how long it would take. He set up my rental car and kept me informed on the progress of the repair work. No one ever wants to get in an accident and have auto body work done, but the team at Gerber made it a bit less stressful. Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 9/30/15
I was kept informed of the status of my repair on a daily basis. Work was done very well. Also, my vehicle was ready for pick up two days early. Can't beat that! I am very pleased with the professionalism and the quality of work.
IL - 6200 Berkshire Dr, Crystal Lake - 9/29/15
5 stars From the first phone call to when I picked up my car, everyone was very professional and friendly. They kept me informed through the the week on the status of my car. I highly recommend them.
IL - 6200 Berkshire Dr, Crystal Lake - 9/27/15
scott and kelly were great
IL - 6200 Berkshire Dr, Crystal Lake - 9/25/15
The Gerber team did a great job repairing my car. Everyone was so friendly and helpful. Thanks Gerber!
IL - 6200 Berkshire Dr, Crystal Lake - 9/24/15
THE SERVICE WAS OUT STANDING
IL - 6200 Berkshire Dr, Crystal Lake - 9/22/15
Helpful staff. Quality work completed before estimated date.
IL - 6200 Berkshire Dr, Crystal Lake - 9/16/15
I would give 6 stars if I could. The staff was great. The cost was the best of estimates I got. The work was done in one day. My car looks wonderful!
IL - 6200 Berkshire Dr, Crystal Lake - 9/11/15
Quick repair, friendly folks...especially Kerrie, good repair job, complete explanation of the process. What else could I want?
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