Downers Grove, IL - 2360 Ogden Ave

IL - 2360 Ogden Ave, Downers Grove - 12/21/17

Rick E. helped me out today and he was excellent - he understood the issue and figured out how to fix it. He did a thorough job and explained it to me and was extremely friendly and courteous. I will continue to go to Gerber whenever I need work done. Thank you!

Margaret I

IL - 2360 Ogden Ave, Downers Grove - 12/21/17

Service as always was excellent as it has been since 1993 or so. They are the only place any of my cars have been taken for collision repair. Rick E. kept me appraised of the status of my repair throughout my time there. Took the time to explain the cause of the problem and the solution taken. The ladies at the desk where pleasant and helpful. Friendly people who cared!

joe

IL - 2360 Ogden Ave, Downers Grove - 12/18/17

Dave the estimator kept me updated and explained all repairs. Rick the production manager also kept me updated. Nancy at the front desk was very nice and helpful.

Johanna M

IL - 2360 Ogden Ave, Downers Grove - 12/17/17

Management / customer care executive was responsive and provided update on the queries. But the repair took more than expected time. If they could have repaired the vehicle earlier then it would have much appreciated

Dinesh R

IL - 2360 Ogden Ave, Downers Grove - 12/16/17

I am extremely satisfied with the work that was done on my vehicle and I want to thank all the staff that I had contact with for there extreme knowledge and excellent service.

James P

IL - 2360 Ogden Ave, Downers Grove - 12/14/17

The Customer Service and body work were outstanding.

Joan B

IL - 2360 Ogden Ave, Downers Grove - 12/13/17

Nancy at the front desk greeted me with a feeling that customers really count. I was impressed with Elise's attention to detail and friendly manor. When my car was ready I met Rick the Production Manager. The quality of workmanship was certainly rated 10+. If necessary I will return to Gerber and the team at Downers Grove.

ROBERT A

IL - 2360 Ogden Ave, Downers Grove - 12/12/17

Ricky did a great job in getting my car fix. The Downers Grove store did an excellent job. Their staff were very professional and great at their jobs.

Robert O

IL - 2360 Ogden Ave, Downers Grove - 12/11/17

Wendy was very helpful in assisting me in scheduling a repair at my home.

Joseph N

IL - 2360 Ogden Ave, Downers Grove - 12/9/17

Nancy in the front office has the perfect personality for this type of job, she was knowledgeable, thorough, followed through on every detail, followed up and all while offering a warm friendly smile. Dave the estimater did a great job too, followed up and was very thorough insuring that my car was repaired properly right down to the final walk through and explanation of repairs.

Michael S

IL - 2360 Ogden Ave, Downers Grove - 12/8/17

Rick E. and Uriel G. were great. We got our car back in one day, and the work was terrific. They kept us advised, and even delivered the repaired car to our residence. Top-quality operation.

Jack M

IL - 2360 Ogden Ave, Downers Grove - 12/4/17

Great service. Great repair at a very good price.

Paul K

IL - 2360 Ogden Ave, Downers Grove - 12/2/17

Rick E. the Production Manager, is the best. We came to this site, which is over 20 miles from our home, to have Rick take care of our vehicle. We have had him take care of our vehicles for years and obviously, will continue to do so. It is well worth the inconvenience of the distance to have someone that you trust implicitly service a vehicle that you depend on. The work has always been top flight and this company and this shop is lucky to have him.

Robert S

IL - 2360 Ogden Ave, Downers Grove - 12/2/17

Rick E. was very helpful. I had a scratched tail light that was not caught by the insurance estimate. Rick ordered the part and got me in and out with the new tail light in 20 minutes.

Randy C

IL - 2360 Ogden Ave, Downers Grove - 12/2/17

Dave H. was very personable and professional. I was extremely pleased with your service! i will recommend Gerber to anyone needing an auto body service!

Tom O