Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 6/9/16
I maintain a fleet of 39 vans and have used your services often. Anna and Wendy at the Downers Grove location are always very helpful, friendly, professional and get our claim through quickly and repairs are done in a timely manner and well done !!!
IL - 2360 Ogden Ave, Downers Grove - 6/6/16
Very happy for the service done today and all the time ..... very professional and I will recommend to everyone. Great job!!!!
IL - 2360 Ogden Ave, Downers Grove - 5/27/16
I was very happy with the work done and appreciated the great customer service!
IL - 2360 Ogden Ave, Downers Grove - 5/20/16
Did a nice Job. And everyone was real nice. Car was done sooner then expected. Great Job! Was very satisfied with everyone. The woman at the counter were great and Gary was very good on my repairs. I'm well pleased. Thank You Gerber. I will Highly Wreck-ommended you.
IL - 2360 Ogden Ave, Downers Grove - 5/19/16
We are long time customers of Gary at this location. He provides excellent customer service and the work is impeccable. I would not hesitate to recommend him to anyone looking for collision repair.
IL - 2360 Ogden Ave, Downers Grove - 5/17/16
Thank you to all the employees at the Downers Grove location for a phenomal job on the car. A big shout out to Elise who has helped me every time with my car and she always helps me get a cup of coffee and is very friendly. Also both the ladies up front have been very polite everytime phones are answered. Thanks again to everyone
IL - 2360 Ogden Ave, Downers Grove - 5/16/16
stopped in to ask about a door alignment issue, and Ray one of the adjusters walked out to take a look at my issue. He asked me for my car keys and said he be right back, only to drive off and never to be seen again, just kidding. checking to see if anyone reads these. Anyway in less than 10 minutes he was back and walked me out to my car, issue resolved. Thank You Ray for being so helpful! Thank You Gerber for employing quality caring help! and thanks to the technician in the shop that made the adjustment!! Thanks to ALL!! I might add that the issue that Ray resolved for me was NOT as a result from shop work completed by Gerber. My connection to Gerber is thru previous work performed at this site , thru my insurer USAA; so again Thanks to both Gerber and USAA
IL - 2360 Ogden Ave, Downers Grove - 5/13/16
Excellent quality, great communication of repair status, completed early
IL - 2360 Ogden Ave, Downers Grove - 5/3/16
Very friendly, accomodating, and great overall service
IL - 2360 Ogden Ave, Downers Grove - 4/29/16
Service was estimated to take 2 days but was completed in 1 day. Extremely helpful and friendly staff. I showed up a minute after 530pm to pick up my car and did not feel rushed or that the staff was annoyed. Overall excellent experience with great communication. Will definitely recommend!
IL - 2360 Ogden Ave, Downers Grove - 4/28/16
The downers Grove location did a good job as usual and the car was delivered on time. when I first inspected the car at the time of pickup I asked them to replace the wheel valve stem cover and buff some scratches which Luis did right away. Once I drove the car I immediately noticed that the car steering wheel now must be pulled right to keep the car straight so I will have to bring the Acura back to have the aligned redone. If not for that, I would give them 5 stars.
IL - 2360 Ogden Ave, Downers Grove - 4/27/16
Outstanding service! Gary, Wendy, Anna and Luis were all very helpful. The "Gerber Team" was professional and pleasant. I thank them for quickly getting me "back on the road." Great customer service!
IL - 2360 Ogden Ave, Downers Grove - 4/26/16
Ray and Anna provided me the service, which involved resetting the fender on my car. The work was very simple and I got the best attention and service from both of them. I am extremely satisfied with the service I received.
IL - 2360 Ogden Ave, Downers Grove - 4/26/16
This Gerber collision was great to work with. They did excellent work, and even cleaned our car inside and out before completing the job. Great service.
IL - 2360 Ogden Ave, Downers Grove - 4/19/16
Ray helped me and was very friendly, professional, and prompt. The ladies at the front desk were also great. And the repair was done perfectly . Once again, I am very impressed with Gerber Collision.....best auto repair shop I've EVER experienced (and I'm getting pretty old!) They truly earn their 5 stars!
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