Downers Grove, IL - 2360 Ogden Ave

IL - 2360 Ogden Ave, Downers Grove - 2/21/18

Service performed on time at the price quoted.

William P

IL - 2360 Ogden Ave, Downers Grove - 2/20/18

I can't say that I enjoy getting in car accidents, but when I do, we only go to Gerber. As a matter of fact, this most recent accident came at a time when Gerber Downers Grove was full. My wife and I waited a couple extra days just so we could be seen by Gerber Downers Grove as opposed to others. As expected, the staff was amazing with updates and efforts. In particular, GM Rick K. and Production Manager Rick E. took extra care for us. It is because of this service and professionalism that we recommend Gerber Downers Grove to anyone we know who needs collision repair. Your efforts to be the best pay off. We hope to remain accident free in years to come, but if luck doesn't come our way, we'll be back to Gerber Downers Grove.

Scott S

IL - 2360 Ogden Ave, Downers Grove - 2/19/18

Everyone was extremely nice and helpful.

Terrie C

IL - 2360 Ogden Ave, Downers Grove - 2/15/18

Nancy the receptionist was so plesant and made the experience so much easier, elise my estimator was also extremely kind and helpful, not to mention the GM coming to pick up parts from my house. Great staff, did amazing work, I hope to not to go back anytime soon, but if I need my car fixed I will be going there!

AMANDA R

IL - 2360 Ogden Ave, Downers Grove - 2/15/18

Hi Rick E. helped me with my car every step of the way. The workmanship on the car was perfect and just a great experience. Thanks Rick and Gerber Collision

Anthony B

IL - 2360 Ogden Ave, Downers Grove - 2/15/18

Hi. I give McKinley B. two thumbs up for being responsive and timely working with me on a recent collision estimate. He had to take my claim over from another person in the office who left. I appreciate his picking things up for me. He obviously values customer service. Thanks, McKinley!

mary h

IL - 2360 Ogden Ave, Downers Grove - 2/13/18

Everyone at Gerber was very friendly and customer service was excellent. McKinley was a pleasure to work with and even got me my car a day earlier than promised.

Beth C

IL - 2360 Ogden Ave, Downers Grove - 2/13/18

great service and excellent employees.

walter o

IL - 2360 Ogden Ave, Downers Grove - 2/13/18

Estimator name " Mckinley B." was really nice guy and tried work hard. and really good care. i gave 5 stars because of he

Minho H

IL - 2360 Ogden Ave, Downers Grove - 2/1/18

Friendly, quick service.

Jeffrey G

IL - 2360 Ogden Ave, Downers Grove - 2/1/18

You guys are very good, honest, proffessional, recieptionests, Nancy, Windy, Rick E. and Manager are great. I highly recommend you guys. to my friends and all. Thank you for job well done.

Santokh H

IL - 2360 Ogden Ave, Downers Grove - 1/31/18

I received very good customer service. Staff were personable and helpful.

Kathleen M

IL - 2360 Ogden Ave, Downers Grove - 1/31/18

Review for Rick E. I picked up my repaired KIA on Fri. 1/26 evening but did not drive it the rest of the weekend. On Mon. I heard a very slight knocking sound but did not think anything of it since it is a 2010 car. On Tues. the sound was much louder coming from the rear passenger side. I thought it might be the breaks but since I just got the car back from Gerber perhaps it possibly could be a loose clip or something else. Rick was able to assist with isolating the issue to be something with the breaks and nothing related to the rear bumper that was replaced.

Tom S

IL - 2360 Ogden Ave, Downers Grove - 1/31/18

Today I had the BEST experience at the Downer's Grove location. Rick E. and the reception staff there were very helpful, thorough and so effective. Rick repaired my car as a follow up to repairs made in April of 2016. He was patient with my "there's this noise..." Turns out there was a bolt or some such thing that had come undone and caused the rubbing noise. Thank you so much. Kudos to Rick and his collegues.

Jackie K

IL - 2360 Ogden Ave, Downers Grove - 1/30/18

5 stars for Gerber Collision in Downers Grove. I took my car 16 miles to this location because of a previous working relationship wit your production manager Rick E. I knew he would see to it that my car got the 5 star treatment and I was right!!!!

Lisa S