Elmhurst, IL - 400 W Grand Ave
IL - 400 W Grand Ave, Elmhurst - 8/9/12
Great Service. Car returned to me on date promised. Very courteous. Matt was exceptionally professional and helpful through the process. Very satisfied.
IL - 400 W Grand Ave, Elmhurst - 7/31/12
I was in an accident. I was recommended by Farmer's to take my car torecommended/ preferred location. I chose Elmhurst because I work there and spend many hours in the area. When I arrived the Gerber claims adjuster Paul looked at my car and wrote up all damages. Throughout the twelve days it took to repair my vehicle, I was updated on the progress every two to three days. When I went to pick the car up Matt Heneken the production manager was very professional and he and the mechanic that worked extensivly on my vehicle went above and beyond the call of duty to explain everything they did to repair all the damage on my vehicle. I was very satisfied with their interpersonal hands on explainations and the customer care I received at Gerber Collision in Elmhurst. I will recommend any one who needs vehicle service to always consider having ... read more
IL - 400 W Grand Ave, Elmhurst - 7/18/12
Very helpful ~very fast great job ~ Great job fixing my car ~ I'm very happy with the service. From Paul ~ Jacklyn ~ & Matt .
IL - 400 W Grand Ave, Elmhurst - 7/14/12
Thanks Mike Bock and Jacqelin at Reception Counter for the excellent customer service. Thanks Gerber Marketing for the $100 gift certificate I found on your website. It was a big incentive to go with Gerber and do the repair now instead of waiting. I paid cash...no insurance company for this repair.
IL - 400 W Grand Ave, Elmhurst - 7/6/12
geat service, did more that expected, done sooner that expected. couldn't be better i give then 12 out of 10
IL - 400 W Grand Ave, Elmhurst - 6/14/12
I had a very good experience at this site. My car was quickly estimated and a rental was arranged next door at Enterprise. The final repairs were more than satisfactory. I would recommend Gerber.
IL - 400 W Grand Ave, Elmhurst - 6/7/12
"I needed a piece of trim re-glued on my classic 91 Mercury, Capri convertible. It's in mine condition, so I brought it to your shop because I had work done by your group on one of my other cars and was completely satisfied. Matt Henneken was the person assigned to give me the estimate for the work and as I explained my problem he just smiled, asked for my keys and in 10 minutes returned the car to me "fixed". I offer to pay but he refused and just asked me to come back again when I have serious work to be done. I'm sure I will be back and I will recommend Gerber to all my friends in need of auto or glass repair. Matt is a great representative for your company and I'm sure he brings in extra business with his positive customer attitude. Thanks Again."
IL - 400 W Grand Ave, Elmhurst - 6/4/12
I am writing this to tell you how completely satisfied with the service that was performed on my six week old vehicle. While at work my new car was vandelized with a good size dent in middle of ms hood.I was first very impressed that they would look at my car around 5 p.m. Once I stopped in the estimator Michael Bock knew I was a little upset and explained to me how the could have it look as good as new. I now started to feel this would work out. I told them I would be traveling for the next week, but I would be there first thing Monday June 4th. Once I arrived I was treated great, they sent me over to the rental car place and I was told the car should be done in three days. I knew that everything was being taken care of. Fast forward 8 hours later, I received a call that my car was completed. Needless to say I was very excited. I went ... read more
IL - 400 W Grand Ave, Elmhurst - 6/1/12
Prompt service, great communication, and excellent work. Thanks.
IL - 400 W Grand Ave, Elmhurst - 5/30/12
Very professional and courtesy a excellent job on repairing my 2007 liberty jeep
IL - 400 W Grand Ave, Elmhurst - 5/18/12
JOHN, DID A GREAT JOB. EFFICIENT,COURTEOUS AND TIMELY.
IL - 400 W Grand Ave, Elmhurst - 5/15/12
John did a great job, he was professional and informable.
IL - 400 W Grand Ave, Elmhurst - 5/11/12
Matt Henneken, Manager and Michael Bock, Estimator are the BEST guys willing to work with you . The car looks like new. Mike had lowered the estimate. The worker had taken out bad dents in the doors due from shopping carts at Sam Club's parking lot. The car had rust around the rear wheel wells. The worker had done a fantastic job by removing the rust and matching the paint. I have brought all my cars and truck here because they take pride in their work. I would highly recommend Gerber to my friends! THANK YOU FOR A JOB WELL DONE. Sincerely, Maurice J. Schmidt
IL - 400 W Grand Ave, Elmhurst - 5/9/12
Having an accident is bad enougth but between Statefarm and Gerber you had made this alot easier for my family. This was my sons (19) First accident and accident it was. driving to fast for conditions on a turn he slid into a sign. My son has finials at school and my Husband, mother and i all work. Having a free rent -a-car really helped. Having the car ready when promissed really helped alot. Cars works great , looks great. Thank you again especially to the receptionist and manager for all your help.
IL - 400 W Grand Ave, Elmhurst - 5/4/12
Professional, friendly, kind and courteous employees. Their goal is perfection for their customers and the strong desire to make sure their work meets all the requirements and expectations of the customer. Excellent work. Thank you, Matt, and thank you Gerber.
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