Glenview, IL - 1904 Lehigh Ave
IL - 1904 Lehigh Ave, Glenview - 5/23/15
Awesome customer service from Jessica and Chris V... my jeep runs and looks great! Thank you...
IL - 1904 Lehigh Ave, Glenview - 5/21/15
Chris V. was very helpful. My car looks great. I would definitely recommend Gerber to friends and family.
IL - 1904 Lehigh Ave, Glenview - 5/21/15
Chris V. was outstanding. The daily feedback was wonderful. The repair was done ahead of schedule and the car looks like new. Thanks!
IL - 1904 Lehigh Ave, Glenview - 5/8/15
First rate work, they not only fixed all the damage but also repaired the alignment that Golf Mill Ford said was OK. My wife said it was still pulling to the right when she left the Ford dealer. When we got the car back from Gerber it was perfect. And then they went above and beyond. We had a phone charger from Radio Shack in the car which was broken and I had been meaning to replace. A short time after being in the car again, my wife realized that the phone charger had also been fixed. For them to take the time and effort to fix something out of the realm of their responsibility, blew us away. For that, we both agree that we rate their service work at 6 Stars. Not only will we go back there again, we will recommend them to everyone. One other thing, we need to bring up is Ben. Besides being courteous, he was informative and communicated ... read more
IL - 1904 Lehigh Ave, Glenview - 5/6/15
Both Diane and I were extremely pleased with the beautiful repair /body work on our Buick. Ben, our rep, handled all our concerns and questions, timely and professionally. We were wowed!!!. We will, without a doubt, recommend Gerber to all our family and friends!! Thank you again for a wonderful well done job!!!
IL - 1904 Lehigh Ave, Glenview - 5/4/15
Samantha: My name is Ralph W. Gerber was selected to repair my car, a 2015 Lexus ES350. The car was driven to your Lehigh Ave. address in early April and I picked up the car this afternoon. The purpose of this email is to thank you and your team for the OUTSTANDING service I feel we received during this period. While I have little or no personal experience in dealing with auto repair shops, I was most appreciative for the frequent updates and status reports, both by text and phone. Answers were clear and concise and your people did a great job. At this point, of course, I cannot speak to whether the car is "like brand new", but I have every confidence that will turn out to be the case. I cannot recall if I spoke with you personally along the way, but I did speak to and receive messages from both Jessica Z. and Benjamin P. Great ... read more
IL - 1904 Lehigh Ave, Glenview - 5/4/15
Consistent updates on service time and changes, both phone and e-mail. Seamless communication between my insurance, Gerber and car rental. Have bragged about your service many times over! If I ever have to come back... you will be my first choice!! Chris kept everything running smoothly!
IL - 1904 Lehigh Ave, Glenview - 4/17/15
Both Gerber C&G facilities I worked with for estimates and repairs (estimates Highland Park and Glenview, repairs Glenview) did an outstanding job. The repairs to the rear of my vehicle were completed in two days. The car looks great. The communication was outstanding. Thank you.
IL - 1904 Lehigh Ave, Glenview - 4/13/15
I would highly recommend them for auto repair. Their customer service is excellent and they keep you informed of how your repair to your car is going. I couldn't believe the time it took them to repair my car. I never thought that there could be a repair shop so WOW! To there customers. Thank you Gerber for making my life so easy.
IL - 1904 Lehigh Ave, Glenview - 4/8/15
Chris was the person handling my collision repair. From beginning to end, he was very informative, professional and friendly. Thank you for making this matter easier to deal with. Great job Chris.
IL - 1904 Lehigh Ave, Glenview - 3/23/15
I was thrilled with the speed and effiency at Gerber. I am over 80 years everything ran very smoothly. Picked up a loaner at Enterprise and was able to return it at Gerber when my car was repaired. It looks great and clean. Very happy with the whole experience.
IL - 1904 Lehigh Ave, Glenview - 3/23/15
Everyone at the Glenview shop was excellent, friendly and very accommodating. Chris was very professional, pleasant and explained everything, reassuring me that my vehicle was in good hands and that it will be just perfect (which it was) . I was also EXTREMELY happy when they called and said that they could take my car earlier than expected for repairs. I received text message updates on my car and the estimated completion date. I was surprised when the car was done early, and could not have been happier with the work that was done. When the car was returned not only had the body work been completed to look like new, but the interior of the car looked as if it had been detailed. I will never go anywhere else for my repairs. Chris and everyone at Gerber in Glenview gets a bit THUMBS up from me!!!!! Thanks.
IL - 1904 Lehigh Ave, Glenview - 3/7/15
We were very happy with our service at Gerber. Our estimator, Ben was very professional and helpful, and kept us up to date . The customer service representative (Jennifer, I believe) , helped us arrange our rental car and handled all the details. I was also glad that Gerber handled the claim with the insurance company. I would recommend Gerber to friends. It was a much better experience that I expected.
IL - 1904 Lehigh Ave, Glenview - 3/1/15
Have consistent updates and progression on car. Finished ahead of schedule which was fantastic. Job was well done and no flaws remained. Car looked like new again.
IL - 1904 Lehigh Ave, Glenview - 2/24/15
Excellent work, the truck looked brand new. service was great!
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