Skokie, IL - 8250 N Skokie Blvd
IL - 8250 N Skokie Blvd, Skokie - 11/9/12
Great shop. Receptionist answered the phone with a great attitude and the adjuster, David, answered the call on the 2nd ring. As soon as the part was in, which was earlier than expected, I was called and the problem was fixed. The time that they said to take to install was shorter than quoted which is always nice. Waiting areas and bathroom are clean. I would refer this location to anyone.
IL - 8250 N Skokie Blvd, Skokie - 11/9/12
Great job on my Xterra and thanks for the outstanding customer service.
IL - 8250 N Skokie Blvd, Skokie - 11/8/12
Matt Hershberger was very helpful and professional throughout the process of getting my car repaired. This was my 3rd repair with Gerber. I hope I never have to come back though. :)
IL - 8250 N Skokie Blvd, Skokie - 11/7/12
I give customer service a ten. It was great to be treated well and kept informed... I always recommend Gerber, to friends....
IL - 8250 N Skokie Blvd, Skokie - 11/7/12
Excellent job....pleased with speed, efficiency, customer service.
IL - 8250 N Skokie Blvd, Skokie - 10/29/12
Great customer service, great repair. I worked with David martinez in regard to my quote and assistance after the repair. He was curteous and helpful during the whole process. He explained the procedure to me and continued to communicate throughout. I met with David again when I picked up my car today 10.29.12 and was greeted warmly. He explained again what was done and answered some questions for me. I am very pleased with the results of the repair as well as the customer service. I will be recommending Gerber to others.
IL - 8250 N Skokie Blvd, Skokie - 10/26/12
Once again my matthew herthberger had shown his consistency in devoting his un-divided attention to every customer to walks in seeing help for car trouble/probrma.s Takes time explaining every detail that needs to be done, and why. Offers the best solution to dix the problem with honesty. His promptness in delivering his word in terms of when the car is ready to be picked up is even sooner than expected. Mr. Hershberger is no doubt exceeding his potentials and is truly an asset to Gerber. He deserves the highest commendation. Thank you and congratulations for a job well done as always.
IL - 8250 N Skokie Blvd, Skokie - 10/18/12
I have had my car repaired at Gerber Collision before, but the experience that I have had this pass month has been exceptional. David Martinez was great you could not have asked for better service. I got a call from him every Tuesdays and Thursdays with an update and on what was taking place. I believe he went above and beyond his call of duty. Thank you so much David -thank you Gerbercollision. To David Excellent, Excellent service. thanks 11491
IL - 8250 N Skokie Blvd, Skokie - 10/11/12
I always come to Gerber skokie and see David Martinez. He always takes good care of me and my car looks Great as always. Thank you very much.
IL - 8250 N Skokie Blvd, Skokie - 10/11/12
Excellent work and communication.
IL - 8250 N Skokie Blvd, Skokie - 10/8/12
Second time I have brought my car here for accident repair. both times I got Matt, and he is awesome. Always very informative about what happened to the vehicle. All of the staff is very professional and let me know what was happening with my car every step of the way which was very reassuring. Thanks Gerber!
IL - 8250 N Skokie Blvd, Skokie - 10/8/12
dave martinez was amazing give him10s for his customer service.
IL - 8250 N Skokie Blvd, Skokie - 10/5/12
I brought my car to Gerber Monday morning and have been very impressed with the service I received from David and other staff. Everyone was pleasant and very informative. David called me repeatedly with updates- he did everything he said he was going to do. The car looks great- I'll definitely come back should I need car work in the future. Thanks David!
IL - 8250 N Skokie Blvd, Skokie - 10/2/12
Great service! Vehicle was done ahead of schedule, repairs looked good and was kept informed on the status of the vehicle twice a week. Would recommend getting vehicle repaired here!
IL - 8250 N Skokie Blvd, Skokie - 9/29/12
Wonderful work. David calls us as promised on Tuesday and Thursday with an update about the car. I really appreciated this. The car looks great and I also appreciated how they took care of the insurance part of the accident. Very helpful. I would highly recommend them.
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